Building Trust in Global Technical Teams – The Not-So-Secret Sauce for Success By Marian Stetson-Rodriguez Global Teams are Challenged to Create Trust Mian-ze (“face”) is critical to the Chinese. It is a sign of respect. Bo’s mian-ze was damaged as she sat in the impromptu meeting with her Dutch colleagues who articulated the reasons why they felt the Chinese team’s mistakes caused the denial of approval. Mauricio, a Colombian geologist, was pleasantly surprised when his US American manager not only spent the time to listen to Mauricio’s ideas, but delineated the next steps he would take to share Mauricio’s idea with senior management. |
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