Working with India 
July 13, 2005  October 12, 2005 January
17, 2006
Marriott
Santa Clara 2700
Mission College Boulevard, Santa Clara, CA, 95054
Time: 8:00 - 5:00 Check in and Continental
Breakfast 8:00-8:30
Fee: $795 includes
catered lunch from a top Indian restaurant
Synopsis:
Learn how to communicate effectively and obtain meaningful commitments from Indian
employees and suppliers. Indian high tech business and management practices covered:
conducting meetings and negotiations, E-mail, teleconferencing and training.
Develop successful recruiting and employee retention strategies. Avoid offending
Indians by understanding their philosophical outlook, cultural values, country
background, norms, naming conventions and more. Prepare for business trips & hosting
Indians at your site.
Goals:
This workshop is for professionals who want to understand Indian culture, communication
styles, and business and management practices with the objective of learning
how to work effectively with Indian coworkers, suppliers or customers.
| Training
Content - Participants will learn: |
| a) |
Cultural Values: |
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Key Indian cultural values
that shape the Indian identity (tradition, family, hierarchy, ambition, spirituality,
etc.), outlook and behaviors. Learn how to build relationships and trust
with Indians. |
| b) |
Business and Management Practices: |
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Staffing and performance
management practices; punctuality and meeting deadlines; gaining participation
in meetings and teleconferences; building credibility, respect, agreement
and commitments; Indian top-down decision-making; building virtual teams
with Indians; hosting Indians at your site during technology transfers. |
| c) |
Corporate Contrasts: |
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Similarities and differences
between Indian culture and your corporate culture (values and business practices),
i.e., how customer orientation, risk-taking, quality, innovation, work/life
balance, safety, valuing diversity, etc. are viewed or practiced in India. |
| d) |
Fundamentals: |
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Essential briefing on "must
know" facts about India, focusing on the world’s largest democracy
emerging as a leader in knowledge services: India’s geopolitical context,
current events, economy and environment for business; demographic variety
(religious, ethnic, regional, etc.); family structure, and the education
system that shapes Indian professionals for recruiting and training. |
| e) |
Communication Style: |
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Working effectively with
Indian directness, silence, organization of information, style of giving
feedback, negotiation, questioning and persuasion. Learn conversation openers
and topics to avoid; understand Indian-style English; interpret gestures,
body language and appropriate personal space. |
| f) |
Business Travel: |
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Packing for India; dealing
with local transportation, laws and authorities; personal health and safety;
business entertainment, hospitality and social etiquette among coworkers
or hosts; foods and Indian vegetarianism; work schedules and holidays. |
What participants have to say:
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Ashok is fascinating. I was riveted
by his stories. He has a deep understanding of the US and Indian cultures.
Thank you! It was a pleasure to attend your class". |
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- Director,
Major Semiconductor Company |
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"This should be a necessary course for all members of a team engaged
in working with India".
"Your passion for Indian culture radiates! I want to
read more and learn more as a result. This is so relevant to what I need
to do in the next year. A+!"
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- IT Manager, Major Semiconductor
Company |
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"My team of 22 software developers took Charis' Working
with India in April. They told me it was the best class they'd
taken in three years. Thanks! We're going to hold another class this
summer.” |
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- Software Validation Manager |
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“Now
that I'm settling into my (expatriate) life in India, I can see first
hand that the Working
with India training I received from
Charis was invaluable!” |
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- Robert
Crenshaw, Director, Intuit |
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| Instructor |
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Ashok Mathur ,
B.E, M.B.A., India Consultant, has extensive hands-on and multi-faceted
work experience in India and in the U.S. Ashok’s knowledge of international
business practices, economics, cultural traditions and social protocol
facilitates multicultural business negotiations, formation of strategic
alliances, collaboration with virtual employees, and boss-subordinate relationships.
Ashok has over 20 years experience as a manager and executive in software,
telecommunications and electronic publishing. He has started new businesses,
participated in taking a company public, and forged numerous business alliances
in the U.S., Asia, Australia and Europe. Ashok has been an instructor in
business and has spoken at and chaired numerous panels at information industry
conferences.
Ashok is a graduate of the Indian Institute of Management, Kolkatta,
and has done graduate studies in strategic management at Oklahoma State
University. As an active member of The Indus Entrepreneurs (TIE) in the
Silicon Valley, the premier network of Indian-U.S. business people, Ashok
has key insights to the opportunities, challenges and motivation for
Indians working globally. Among the companies he has worked at or built
alliances with, are ITC, Ltd. India; TMS, Inc.; SAP, AT&T, Aiwa,
and HP. Ashok travels to India frequently, and is fluent in English and
Hindi and conversant in Punjabi and Urdu.
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Taj Mahal
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Brahmcharya
First Phase of Life
When hiring in India, most c.v.'s of recent
university graduates will show no work experience. According to the Hindu life
cycle, young people in the first phase should dedicate themselves to their families
and studies; work starts in the second phase, Grahsth.
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| Register Today |
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Tel: (650) 464-6635 |
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Fax: (925) 931-0510 |
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On-line registration |
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