FAQ’s for engineeringTrust®

is a framework to build trust across cultures. You can “engineer” trust by using a diagnostic tool (ETS) to gather data, tap global research to solve the question, “How do different people build trust?”, then apply our trust-building process to reach interdependent goals. EngineeringTrust® includes assessment, awareness and skill-building workshops, coaching, consulting and knowledge transfer through licensing.

EngineeringTrust® Scale (ETS) is a validated individual assessment that measures the effect of culture on the decision to trust others. The 24-item questionnaire takes approximately 15 minutes to complete online, with immediate results. Reports are available for individuals, or combined results for teams.

After taking ETS, you immediately see your scores plotted on the international benchmark, a summary explanation of your four trust strategies, and valuable trust-building guidelines for one country you select. This quick report is free.

There’s more! With an engineeringTrust® Profile you gain self-awareness with a personalized interpretation of your four trust strategies. You learn how to build trust across difference, apply specific recommendations for two countries you select, and create an action plan for all four trust strategies (available for purchase.)

For groups, engineeringTrust® Team Profile combines scores, has additional tools to identify different approaches to trust in the group, address distrust, develop an action plan, and reach higher team performance.

Take ETS and buy engineeringTrust® Profile on this website with PayPal. Expect your engineeringTrust® Profile (in PDF) by email within 2 business days, or provided in your training session.
For groups, send an Email request to trust@chariscorp.com or log in to www.chariscorp.com/inquiry select Option: Trust Across Cultures

Apply trust-building strategies when forming a new global team, encouraging initiative and risk-taking, clarifying a decision-making process, integrating a merger, motivating staff, managing conflict, handling a dilemma, reaching commitments, repairing distrust, plus more opportunities. EngineeringTrust® is especially effective in (though not exclusive to) cross-cultural situations.

EngineeringTrust® Team Profile provides a customized way to compare scores and build trust strategies in teams. Teambuilding and individual coaching are available to support trust-building to reach team performance goals. Contact Charis to get a quote for your team.

EngineeringTrust is designed for leaders, managers and individuals from any industry working with colleagues, customers, patients, or students with whom they need to bridge differences to build trust. EngineeringTrust workshops are most effective for intact teams, but are also available for open enrollment and university seminars.

Data-oriented engineers, scientists, educators, mediators, and healthcare professionals appreciate the clear trust metrics, the program’s rigorous research foundation, and documented business case for trust.

Learn how to successfully build trust with people of different backgrounds, and apply trust-building strategies to reach performance goals. The workshop contains five modules which can be selected to best meet your needs, goals, scheduling, and budget. You will find this training (virtual or classroom) or teambuilding with a certified Charis trainer engaging and interactive. Please go to engineeringTrust® Workshop web page for a full description of course contents.

Yes! High levels of trust contribute to increased speed, fewer mistakes and delays, feelings of safety in communicating ideas,  more enjoyment experienced working with coworkers producing higher morale, and overall higher performance – all factors that contribute to the bottom line. In study after study, trust emerges as a consistent contributor in talent engagement and retention, affecting stability and health of the organization.

Yes. The engineeringTrust Scale (ETS) has been developed with rigorous factor analysis, extracting the four non-correlating factors of trust which we call “trust strategies” (p-value .009). ETS has high reliability (Cronbach’s Alpha 0.75) with a high measure of sampling adequacy (KMO 0.84, MSA ranging from 0.73 to 0.91). ETS is written in global English with non-judgmental culturally-appropriate recommendations, having been tested for face validity and elimination of social bias. Extensive review of research in the fields of trust, culture, and statistical analysis for social science has been conducted and are ongoing at Charis Intercultural Training to bring thought leadership to our clients and colleagues.

The engineeringTrust development team brings over 25 years of global management and leadership research, training design, and publishing experience; plus in-house engineering and statistical analysis capability for rigorous social science. Charis has trained over 15,000 employees, coached executives, and conducted assessments in over 30 countries to add to our field research on intercultural communication and productivity in high-trust teams.

ETS is free, online, with summarized results.
To receive a full personalized engineeringTrust Profile, the fee is USD$48 and can be purchased via PayPal on this website.
For groups or teams, contact Charis for group ETS pricing and workshops.

We are happy to share our vision of how organizations around the world can reach their goals through increased levels of trust. You can expect from us:

• Workshops and coaching for teams to reach their goals with the advantage of increased trust.
• Virtual access: web-enabled phone coaching and/or webinar training.
• Knowledge of how trust is built in specific cultures, appearing bimonthly in Charis Currents (blog & newsletter.)
• Licensing the ETS for Organization Development, Learning and Development, Human Resources, and Global Management Consultants.
• Research results shared in a white paper, and submitted to a professional journal in 2015.
• Translation for use in languages other than English: 2015-2016.