Cross-Cultural Training for Assignees to the USA
Employees and their families who are relocating to represent their company abroad face many personal and professional challenges. Understanding the stages of the cross-cultural transition process, and recognizing the resources and skills to function effectively in another culture, are essential elements in the success of an international assignment.
Participants will build their knowledge to get their daily living needs met, and work successfully with local customers, suppliers, and co-workers in their destination country. One-day (cultural adjustment, living, intro to business) and two-day (in-depth business training) programs are available.
Participants will gain awareness, knowledge and skills for cultural adjustment, cross-cultural communication, business and social practices in their destination country.
Training Content – Participants will learn:
- Explore the “invisible baggage” of cultural values, perception, attitudes, and behavior each family member brings with them.
- Identify the 5 stages in the cultural adjustment process, and receive tips for successful transition in each stage.
- Understand 13 key U.S. cultural values.
- Develop strategies for dealing effectively in the U.S. business environment.
- U.S. business protocol (specific to client’s corporate culture or industry).
- Manager-employee relationships, feedback, rewards.
- Networking and visibility.
- Participating in meetings.
- Presentation skills U.S. style.
- Gain vital information to assist in daily living in the U.S., including:
- Building relations with neighbors, classmates, schools, co-workers, clubs, religious centers (churches, mosques, etc.).
- Using medical and health facilities.
- Shopping, sales, returning items, assistance in finding your size or taste.
- Hosting, being a guest, gift-giving (socially and at the office).
- Personal safety; state driving laws for each location.
What participants have to say:
“The group’s discussions about culture shock in Living and Working in the USA were very helpful to me and my wife. The daily living in Arizona has opened my eyes to things that would have taken months to learn by myself, and shown me how to make friends. The information gives me the way to communicate with local people, it’s all very useful.”
– Manager from Shanghai, China
Giving Feedback: Give a compliment or praise to recognize work that meets or exceeds standards.
|Friendliness||Salesman society, lack of depth, greetings|
|Abundant resources||Cars, freeways, supermarkets & malls, houses, people, clothes, portions of food and coffee|
|Self-Reliance||Do-it-yourself repairs and housework, baby-sitters vs. family help, have to earn a promotion|