Working with India


Synopsis:

Taj Mahal

Taj Mahal

Gain strategies to communicate project goals and commitments with Indian employees and suppliers. Indian high tech business and management practices covered: conducting meetings and negotiations ,meetings and technology transfer. Learn recruiting, hiring and retaining strategies. Avoid offending Indians by understanding their cultural values, country background, norms, naming conventions and more. Prepare for business trips & hosting Indians at your site.

Goals:
Understand the cultural values operating in India, gain strategies and tactics for business and management opportunities, and practice Indian communication styles in order to work effectively with Indian coworkers, suppliers or customers.

Training Content – Participants will learn:

  • Cultural Values: Key Indian cultural values that shape the Indian identity (tradition, family, hierarchy, ambition, spirituality, etc.), outlook and behaviors. Learn how to build relationships and trust with Indians.
  • Business and Management Practices: Building virtual teamwork and initiative with Indians; staffing and performance management practices; punctuality and meeting deadlines; gaining participation in meetings and teleconferences; building credibility, respect, agreement and commitments; Indian decision-making; hosting Indians at your site during technology transfers.
  • Corporate Contrasts: Similarities and differences between Indian culture and your corporate culture (values and business practices), i.e., how customer orientation, risk-taking, quality, innovation, work/life balance, safety, valuing diversity, etc. are viewed or practiced in India.
  • Fundamentals: Essential briefing on “must know” facts about India, focusing on the world’s largest democracy and emerging world leader in knowledge services: India’s geopolitical context, current events, economy and environment for business; demographic variety (religious, regional, gender); family structure, and the education system that shapes Indian professionals for recruiting and training.
  • Communication Style: Working effectively with Indian directness and indirectness, silence, organization of information, style of giving feedback, negotiation, questioning and persuasion. Learn conversation openers and topics to avoid; understand Indian-style English; interpret gestures and body language.
  • Business Travel: Packing for India; dealing with local transportation, laws and authorities; personal health and safety; business entertainment, hospitality and social etiquette among coworkers or hosts; Indian vegetarianism; work schedules and holidays.

 What participants have to say:

“My team of 22 software developers took Charis’ Working with India in April. They told me it was the best class they’d taken in three years. Thanks! We’re going to hold another class this summer.”

– Software Validation Manager, California

“Now that I’m settling into my (expatriate) life in Chennai, India, I can see first hand that the Working with India training I received from Charis was invaluable!.”

– Robert Crenshaw, Director, Intuit


Culture and the Indian C.V.
When hiring in India, most c.v.’s of recent university graduates will show no work experience. According to the Hindu life cycle, young people in the first phase (Brahmcharya) should dedicate themselves to their families and studies, no part time jobs. Work starts in the second phase (Grahsth) of life.

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