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Working with India
Gain strategies to communicate project goals and commitments with Indian employees and suppliers. Indian high tech business and management practices covered: conducting meetings and negotiations, E-mail, teleconferencing and training. Learn recruiting, hiring and retaining strategies. Avoid offending Indians by understanding their cultural values, country background, norms, naming conventions and more. Prepare for business trips & hosting Indians at your site.
This workshop is for employees who want to understand the cultural values operating in India, gain strategies and tactics for business and management opportunities, and practice Indian communication styles in order to work effectively with Indian coworkers, suppliers or customers.

Training Content - Participants will learn:
a) Cultural Values:
Key Indian cultural values that shape the Indian identity (tradition, family, hierarchy, ambition, spirituality, etc.), outlook and behaviors. Learn how to build relationships and trust with Indians.
b) Business and Management Practices:
Staffing and performance management practices; punctuality and meeting deadlines; gaining participation in meetings and teleconferences; building credibility, respect, agreement and commitments; Indian top-down decision-making; building virtual teams with Indians; hosting Indians at your site during technology transfers.
c) Corporate Contrasts:
Similarities and differences between Indian culture and your corporate culture (values and business practices), i.e., how customer orientation, risk-taking, quality, innovation, work/life balance, safety, valuing diversity, etc. are viewed or practiced in India.
d) Fundamentals:
Essential briefing on "must know" facts about India, focusing on the world’s largest democracy emerging as a leader in knowledge services: India’s geopolitical context, current events, economy and environment for business; demographic variety (religious, ethnic, regional, etc.); family structure, and the education system that shapes Indian professionals for recruiting and training.
e) Communication Style:
Working effectively with Indian directness, silence, organization of information, style of giving feedback, negotiation, questioning and persuasion. Learn conversation openers and topics to avoid; understand Indian-style English; interpret gestures, body language and appropriate personal space.
f) Business Travel:
Packing for India; dealing with local transportation, laws and authorities; personal health and safety; business entertainment, hospitality and social etiquette among coworkers or hosts; foods and Indian vegetarianism; work schedules and holidays.

What participants have to say:
"My team of 22 software developers took Charis' Working with India in April. They told me it was the best class they'd taken in three years. Thanks! We're going to hold another class this summer.”
- Software Validation Manager
“Now that I'm settling into my (expatriate) life in India, I can see first hand that the Working with India training I received from Charis was invaluable!”
- Robert Crenshaw, Director, Intuit

Taj Mahal

First Phase of Life
When hiring in India, most c.v.'s of recent university graduates will show no work experience. According to the Hindu life cycle, young people in the first phase should dedicate themselves to their families and studies; work starts in the second phase, Grahsth.


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