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| Working with Ireland |
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| Synopsis: |
Gain insight to effective communication, networking and project management in Ireland. Learn how to build effective work and social relationships, understand how Irish give feedback, convey urgency and gain collaboration. Understand Irish cultural values within an increasingly diverse society and vibrant economy, their business and management practices, and gain recommendations for planning business travel or hosting Irish at your site for technology transfer. |
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| Goals: |
This workshop is for employees who want to understand the cultural values operating in Ireland, gain strategies and tactics for business and management challenges, and communicate effectively to gain buy-in, commitment and results when working with Ireland. |
| Training Content - Participants will learn: |
| a) |
Cultural Values: |
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Key Irish cultural values that shape the Irish identity, outlook and behaviors. Learn how to build relationships and trust to become an "insider" with the Irish. |
| b) |
Business and Management Practices: |
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Prioritizing values for motivating and reaching results while gaining personal contacts and professional credibility; leading and participating in teleconferences and meetings; gaining respect, buy-in and commitments; decision-making and escalating; developing insight and appreciation for Irish-style procedures and performance management; perceptions of time, including punctuality and meeting deadlines. |
| c) |
Corporate Contrasts: |
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Similarities and differences between Irish culture and your corporate culture (values and business practices), i.e., how Irish view customer orientation, risk-taking, quality, innovation, work/life balance, safety, valuing diversity, teambuilding, etc. |
| d) |
Fundamentals: |
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Essential briefing on "must know" facts about Ireland, including its geopolitical context, current events, business and economic climate for the Celtic Tiger and attitudes toward MNC’s operating in Ireland; demographic profile (regional, ethnic, etc.) of the workforce; and the education system that shapes Irish professionals for recruiting and training. |
| e) |
Communication Style: |
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Working effectively with Irish directness, indirectness and defensiveness; organization of information; giving positive and negative feedback; using humor to deal with a range of issues including conflict and persuasion. Learn good conversation openers and taboos to avoid; understand Irish-style English; interpret gestures, body language and gauge appropriate personal space. |
| f) |
Business Travel: |
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Packing for Ireland; business entertainment, hospitality, and social etiquette with the Irish; work schedules and holidays; dealing with local authorities, laws and transportation. |
What participants have to say:
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"Irish values and culture are clearly different, despite some common components (with the U.S.). This course was very helpful in modifying my communication style to be more effective with Irish coworkers.” |
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- Process Engineer, Oregon, February 2003 |
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“Great training on how to interact with the Irish; the art of persuading, and communication styles. Really opened my eyes to a variety of things.” |
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- Finance Manager, Oregon, 2000 |
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Trinity College
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Irish Saying
Céad mile fáilte
One hundred thousand welcomes.
Irish Blessings
May the road rise up to meet you. May the wind be always at your back. May the sun shine warm upon your face, the rains fall soft upon your fields, and, until we meet again, may God hold you in the palm of his hand.
May you be in heaven a half hour before the devil knows you're dead.
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