Multicultural Customers

Global Workforce Development

Create a high performance global organization by building management, information sharing, and training skills that are effective in and across multiple countries. Charis global workforce development programs specialize in developing the skills the virtual multicultural teams need to achieve common goals. By bringing perspectives and experiences of other cultures, participants report growth in knowledge, empathy, openness and willingness to adapt and find “middle ground.” Charis trainers model the respect, cross-cultural communication, management development, and accelerated learning skills they are teaching.

Passport Programs

Charis Passport Programs take participants to three cultures in one day. Ideal for large groups, this program gives customer service, sales and other staff the ability to start relationships right by showing respect in culturally appropriate ways. Participants learn important communication strategies for presenting information, negotiating and completing a sales or service transaction. Learn how to build trust and rapport that will ensure that customers refer others to your organization.